Sub-processors for research and consultancy activites

Depending on the needs that arise during the project, other consumer panel providers/recruitment agencies may be involved as a subcontractor. This will be gradually be completed and kept up-to-date and can be requested at all times by sending an e-mail to DPO@insites-consulting.com.

 

PROPRIETARY SOFTWARE (Square, Studio)

Name General description of services Country
Microsoft Azure Europe Cloud computing service used for research applications (hosting, development, etc.) The Netherlands, Amsterdam
Microsoft Azure Australia Cloud computing service used for research applications (hosting, development, etc.) Australia, Victoria
Microsoft Azure China Cloud computing service used for research applications (hosting, development, etc.) China, Shanghai, Beijing
Mux Video processing and hosting United States
Focus Vision Europe Ltd (EMEA) Survey platform Decipher and mailing platform used to run online questionnaires, either within platforms or standalone Republic of Ireland
Focus Vision Europe Ltd (APAC) Survey platform Decipher and mailing platform used to run online questionnaires, either within platforms or standalone Australia
Confirmit UK Survey platform used to run online questionnaires
Will be phased out in 2022
United Kingdom
Mandrill Email delivery platform for Square application United States
Typeform Survey platform used for conversational forms / platforms United States
Akamai CDN and Web Application Protector Worldwide
Sentia NV Data centre that hosts a few servers and platforms (eg survey, websites, etc.). Sentia also manages the Azure infrastructure in The Netherlands and Australia Belgium

 


PROPRIETARY SOFTWARE (Instinct)

Name General description of services Country
WPEngine Website host United States
Deltek ERP Deltek United States
HelloFax Fax Provider United States
Newton/Paycor Paycor Paycor United States
Adobe Connect Conference platform United States
VirifyComply Background checks United States
LiveChat Web Live Chat/Messaging Poland
TranscribeMe Transcription service United States
Imperium Digital fingerprint United States
Microsoft Azure/365 Hosting United States
Zoom Conference solution United States
Twilio/Sendgrid Mass email platform United States
Dynatrace Website diagnostics United States
ZenCoder Video encoding United States
Cloudflare Web Performance/DNS United States
Solarwinds Service Desk United States
Virtual Incentives Incentives United States
Hubspot Client contact United States

PROPRIETARY SOFTWARE (eÿeka)

Name General description of services Country
Amazon Web Services EMEA SARL Cloud computing service (European data centre) used for research applications (hosting, development, etc.) Republic of Ireland, Singapore
Sendgrid Email delivery platform for eÿeka application United States

INCENTIVE PARTNERS

Name General description of services Country
Tremendous Software used to grant/track incentives for research participants at scale (global) United States
TangoCard Software used to grant/track incentives for research participants United States
Cadora Software used to grant/track incentives for research participants Belgium
Panorama Research Software used to grant/track incentives for research participants Kenya
Ovation Software used to grant/track incentives for research participants The Netherlands
Guanaitong Software used to grant/track incentives for research participants China
GiftPay Software used to grant/track incentives for research participants Australia

NON-PROPRIETARY SOFTWARE

Name General description of services Country
Brandwatch Technology we use to collect social media data that is relevant for a research project United Kingdom
BulkSMS Technology we use to send text messages to participants to activate them to take part in research Ireland and South Africa
Dapresy Online dashboarding software Sweden
Field Notes Technology specialized in conducting online ethnography Ireland
Imperium Digital fingerprinting technology United States
VisionsLive Technology specialized in synchronous qual France, Canada, United States, South East Asia and Australia
Zoom Online platform used for synchronic groups discussions United States

OTHER SERVICE PROVIDERS

Name General description of services Country
Mission Translate Company specialized in (written and audio) translation United Kingdom
Bright Research Company specialized in operational and project management of the market research business Bulgaria