Participation in an applicable research study which is part of the InSites Consulting’s incentive scheme for its proprietary panel constitutes the entrant’s full and unconditional agreement to this rewards policy (“Official Rules”) and InSites Consulting’s decisions, which are final and binding in all matters related to the rewards/incentives (collectively and individually “Rewards” and/or “Incentives”).
ELIGIBILITY: Rewards are open only to participants who are aged 18 or older at the time of entry.
This Rewards program is only open to people fitting the research profile and actively participating in the research study in good faith. We reserve the right to exclude entrants and inappropriate responses from consideration. To qualify for the Incentives, one must actively participate in the research study that he/she was invited to by e-mail (or other channels) and – in case of a survey – reach the study’s Complete / End Page. Only one participation and one Reward per person is allowed in survey research, unless mentioned otherwise. If the study concerns a research community, blog or other format, one must meet the criteria specified beforehand in order to qualify for the Incentive.
Employees (and their immediate family or household members) of InSites Consulting and each of their respective parent corporation(s), affiliates, subsidiaries, divisions and related companies and suppliers as well as its advertising, promotional and judging agencies (collectively the ‘Rewards Parties’) are not eligible to enter or receive Rewards, nor are participants related in any way to involved professionally with the research study. ‘Immediate family members’ means parents, stepparents, children, stepchildren, siblings, stepsiblings or spouses, regardless of where they live. ‘Household members’ means people who share the same residence at least three months a year, whether related or not.
The Rewards are credited to the participant on completion of the task and once sufficient Rewards have been accumulated to reach the redemption threshold, Rewards may be redeemed. Redemption of Rewards may be a gift voucher or card, or payment into Paypal or other card online. We reserve the right to substitute a type of Reward with another Reward of equal value at our sole discretion. Both the type of Reward program and the redeemable sum are mentioned in the invitation to the research study. The total value of the Incentive is in accordance with country-specific standards and is determined by the estimated average effort asked of the participant (e.g. survey length, number and complexity of tasks to complete in a research community), unless external reasons require an ad hoc incentive. Rewards will lapse if not redeemed within 24 months of being credited to the participant.
Participants acknowledge that Rewards may be subject to additional terms and conditions imposed by third parties and may specify an expiry date. Gift vouchers/cards can usually only be used for the purchase of products/services in accordance with the gift card companies’ terms, may not be returned, redeemed for cash (except to the extent required by law) or used as payment on or credit to any credit card account. They are not valid on prior purchases. Vouchers will not be replaced if lost or stolen. In no event will the voucher value exceed the stated value. InSites Consulting is not responsible or liable for any acts or defaults of any third party for any non-delivery, non –performance or defects in the Rewards or in products/services purchased with the Rewards. Third parties providing the Rewards are not sponsors of the research or Rewards program. In the event the participant purchases more than the stated value worth of merchandise, the participant will be solely responsible for payment of those additional costs. There is no reward substitution except as may be authorized by Insites Consulting in its sole discretion. The Reward is not transferable or assignable. The participant is responsible for all taxes and fees associated with voucher receipt and/or use. Rewards are subject to all applicable federal, state, provincial and local laws and regulations. Receiving a Reward is contingent upon fulfilling all requirements set forth herein.
3. Rewards redemption
Where the operational handling of the Reward delivery is done via an external partner, participants acknowledge that additional terms and conditions of that third party will apply and the third party will be . responsible and liable for their handling of the redemption of Rewards and with handling any potential complaints and remarks regarding their service.
4. General conditions
The decisions of Insites Consulting with respect to all aspects of a Reward are final and binding on all entrants without right of appeal, including, without limitation, any decisions regarding the eligibility/ disqualification of entries and/or entrants. Any attempt by any entrant to obtain a Reward by using multiple/ different e-mail addresses, identities, registrations and logins, or any other method, will void that entrant’s participation; also, that entrant may be disqualified. Use of any automated system or service to participate is prohibited and will result in disqualification. In the event of a dispute as to any registration, the authorized account holder of the e-mail address used to register will be deemed to be the entrant. The ‘authorized account holder’ is the natural person assigned an e-mail address by an Internet access provider, online service provider or other organization responsible for assigning e-mail addresses for the domain associated with the submitted address.
Vouchers have no cash value and are not transferable. Insites Consulting assume no responsibility for lost, delayed, incomplete, incompatible or misdirected replies. Rewards are subject to all applicable federal, provincial and municipal laws. Insites Consulting will not be liable for: (i) any failure of the website during an activity; (ii) any technical malfunction or other problems relating to the telephone network or lines, computer online systems, servers, access providers, computer equipment or software; (iii) the failure of any entry or other information to be received, captured or recorded for any reason, including, but not limited to, technical problems or traffic congestion on the Internet or at any website; (iv) any injury or damage to an entrant’s or any other person’s computer or other device related to or resulting from participating in an activity; and/or (v) any combination of the above. Any automated computer receipt (such as a ‘thank you’ message or one confirming delivery of entry) does not constitute proof of actual receipt by Insites Consulting of an activity completion for purposes of these Official Rules.
Insites Consulting reserves the right to withdraw, amend or suspend a reward (or to amend these Official Rules) in any way, in the event of an error, a technical problem, a computer virus, bugs, tampering, an unauthorized intervention, fraud, a technical failure or any other cause beyond the reasonable control of Insites Consulting that interferes with the proper conduct of a reward as contemplated by these Official Rules. Any attempt to deliberately damage any website or to undermine the legitimate operation of a Reward in any way is a violation of criminal and civil laws and should such an attempt be made, Insites Consulting reserves the right to seek remedies and damages to the fullest extent permitted by law. Insites Consulting (if applicable), reserves the right to cancel, amend or suspend a reward, or to amend these Official Rules in any way without prior notice or obligation, in the event of any accident, printing, administrative or other error of any kind, or for any other reason whatsoever. Without limiting the generality of the foregoing, Insites Consulting reserves the right to administer an alternate test of skill as it deems appropriate based on the circumstances and/or to comply with the applicable law. Insites Consulting reserves the right, in its sole and absolute discretion and without prior notice, to adjust any of the dates and/or timeframes stipulated in these Official Rules, to the extent necessary, for purposes of verifying compliance by any entrant or entry with these Official Rules, or as a result of any technical or other problem, or in light of any other circumstances affecting the proper administration of a reward as contemplated in these Official Rules, or for any other reason.
In the event of any discrepancy or inconsistency between the terms and conditions of these Official Rules and disclosures or other statements contained in any rewards-related materials, including, but not limited to: the entry form, the website, these Official Rules, or advertising, the terms and conditions of these Official Rules shall prevail, govern and control to the fullest extent permitted by law.
5. Governing law and disputes
Except where prohibited, all issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules or the rights and obligations of entrants or Insites Consulting in connection with the Rewards shall be governed by and construed in accordance with the laws of Belgium without giving effect to any choice of law of conflict of law rules or provisions that would cause the application of any other state’s laws. To the extent required, mandatory country specific laws of an individual participant shall also apply.
The relevant courts of Belgium shall have exclusive jurisdiction to hear any dispute or claim arising in association with the Rewards or these Official Rules.